Shipping Policy

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

We currently offer free standard shipping on all orders.

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes (International Orders)

For orders shipped outside the United States, the recipient is responsible for any customs duties, import taxes, or fees charged by the destination country. These charges are not included in the item price or shipping cost and are the customer's responsibility.

Lost, Stolen, or Damaged Packages

Amble Hound is not liable for packages lost, stolen, or damaged during transit after being marked as delivered. If your order arrives damaged or you believe it has been lost, please contact us at amblehound@outlook.com within 7 days of the expected delivery date, and we will do our best to assist you.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. Amble Hound is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at amblehound@outlook.com — we cannot guarantee changes once an order has been processed.

Questions

If you have any questions about your order or this Shipping Policy, please reach out to us at amblehound@outlook.com.